Covered RV & camper storage in Somerville, MA

Cons: Restricted access hours, particularly on weekends, along with several instances of rude customer service significantly mar the overall experience; moreover, some mention inadequacies such as the lack of climate control and challenges in navigating tight spaces.

Pros: The employees at this facility consistently demonstrate helpful attitudes and the affordable pricing makes the basic storage offerings appealing to budget-conscious customers; Convenience features like a freight elevator, large doors, and high ceilings facilitate an easier moving experience.

Cons: A common point of frustration is the frequent and substantial price increases that occur multiple times a year, with some users feeling misled by sharp rate hikes occasionally reaching 55%. Issues include a non-climate-controlled facility with mold issues, rodent infestations causing damage not covered by insurance, and persistently broken doors which limit convenient access.

Pros: Customers appreciate the tidy environment and commend the exceptional service, often citing positive interactions with staff that make the rental process enjoyable and easy.

Cons: Significant issues highlighted included deceptive pricing strategies with drastic increases after initial signup, cleanliness problems such as roaches and dirty units, and complications like conflicting information and poor experiences with moving services arranged through the facility. Customers have found better value and conditions at competing storage locations, suggesting a lack in upkeep and transparency from this facility.

Pros: Customers frequently praise the exceptional customer service provided by storage staff and the secure, well-maintained units suitable for college students and business storage needs.

Cons: Customer feedback reveals significant dissatisfaction due to experiences of perceived discrimination within the company, leading to the loss of clientele and ending of contracts. In addition, there have been reports of steep price increases after initial low rates, which leaves renters feeling deceived and compelled to vacate.

Pros: The facility appears to be praised for its excellent customer service, particularly noting helpful and professional staff who provide comprehensive information and a smooth rental experience.