Climate controlled storage units in Spokane, WA

Cons: Despite good service, numerous customers face substantial issues such as unannounced closures preventing access to units at critical times and persistent elevator malfunctions presenting significant inconvenience. The arbitrary layout can lead to confusion, exacerbating the hassle for renters during crucial moving moments. Moreover, serious management mishandling marks an occasionally detrimental customer experience.

Pros: Customers frequently highlight the friendliness of the staff and exceptional customer service, alongside the cleanliness and well-maintained security features. Swift and above-and-beyond assistance is a prominent benefit, offering peace of mind during potentially stressful scenarios.

Cons: Many users expressed concerns regarding persistent price hikes, added fees such as the 'wrong address' charge, an infestation issue significantly impacting the condition of stored goods, and poor customer service including difficulty in borrowing a flashlight for inspection or cancellation refusal even before move-in.

Pros: Customers have commended the storage facility for its superior cleanliness, secure and ample space options, including RV storage with convenient wash areas, and easy-to-navigate properties with well-functioning units.

Cons: Several reviewers find the rates to be expensive, the facility experiences occasional shortages in supplies like moving boxes, and there is mention of very narrow driveways that may result in long waits and potentially difficult unloading and loading scenarios.

Pros: Many customers appreciate the clean and secure environment offered at the storage facility, making special note of the convenience of climate control units, emergency numbers provided, and observant staff addressing concerns promptly.

Cons: Numerous clients are vexed by management's inflexibility, especially during financial hardships, and frequently encounter poor customer service. There are recurring issues with access restrictions, arbitrary rule enforcement leading to eviction, and security concerns, with incidents of theft and breached units. Frustration also arises due to inconsistent training regarding promotions and a perceived apathetic attitude from ownership toward local customers' needs.

Pros: Customers appreciate the storage facility for its secure, clean units and a wide range of storage size options. Many have favorable opinions about the friendly staff and the facility's competitive pricing.

Cons: Some recurring problems reported include severe reliability issues with technology and reservations, like faulty computer systems and miscommunication resulting in inconvenience, as well as instances of rude and unprofessional behavior from staff, adding an element of difficulty particularly with disabled customers. Complaints also mention the use of older, inefficient trucks prone to mechanical problems.

Pros: Customers frequently compliment the storage facility for its clean units, well-maintained vehicles, and excellent customer service with kind and efficient staff members assisting in the handling and rental process.

Cons: Numerous concerns have been raised about misleading information pertaining to the availability of promised amenities like move-in trucks, as well as issues such as unexpected fines and inflexible accessibility to units. An alarming amount of feedback points to a disturbing trend of aggressive billing practices, including auctions of late-payers' units without adequate notice and burdensome insurance mandates, detracting from the facility's overall service value.

Pros: Clients praise this self-storage facility for its clean and secure units, accompanied by helpful, friendly staff who delivered exemplary customer service. Rates are competitive, with various discounts and promotions appreciated by renters.

Cons: Recurring complaints include rampant price increases, concerns over theft and security breaches, accessibility issues hindering customers from entering the facility, and extreme frustration with payment systems and customer service—implying systemic management neglect.

Pros: Customers appreciate the helpful staff, easy sign-up process, and some mention secure facilities with climate-controlled storage and a helpful security guard present.

Cons: Customers express frustration due to misleading advertising about 24/7 access, which has led to significant inconvenience. It is recurrently criticized for its high prices and consistency issues when renting units or vehicles; customer service sometimes complicates matters with inefficient information particularly in their online self-service tools, prompting users to take their business elsewhere due to lack of transparency and difficult post-rental interactions.

Pros: The storage facility is appreciated for its cleanliness, friendly service, and salient security features, with clients finding it easy to access their units. It positively provides both climate-controlled and outdoor options catering to varied storage needs.