Outdoor boat storage in Stuart, FL

Cons: Customers experience significant frustration due to highly detrimental policies, as evidenced by stories of personal belongings being sold at auction before customers could rectify late payments. Additionally, the units are criticized for poor lighting, and there are occasions when it is incredibly challenging to contact the staff, which leads to dissatisfaction with customer service. Furthermore, there are complaints about lack of access to the office during expected open hours.

Pros: The facility is appreciated for its friendly and efficient customer service, particularly with help provided during the check-in process, such as resolving issues with unit size misunderstandings. The storage area is lauded for its cleanliness and overall maintenance.

Cons: Customers have expressed dissatisfaction with a deceptive policy regarding the return of locks, as well as steep late fee charges and regular price increases that appear to unfairly impact long-term tenants more severely than new ones. Some have also reported issues with mildew damaging their stored items, which raises concerns about the facility's maintenance practices.

Pros: The facility's highlights include its clean environment and units, an overall friendly and helpful staff who provide excellent customer service, and a smooth online check-in process.