Climate controlled storage units in Trinity, NC

Cons: The facility suffers from serious customer service issues, including unhelpful interactions and perceptions of rude personalities, coupled with multiple complaints about unfair charges such as unjust late fees and dubious gas charges. Other negative experiences highlighted include logistical oversights like double bookings and key card malfunctions which cause significant inconveniences, reflecting poorly on the facility's professionalism and operational systems.

Pros: Customers praise the facility for its cleanliness, responsiveness to immediate customer needs, and the helpful attitude of some employees who go above and beyond expectations. Also noted is the ease of access provided by the facility's location.