Covered RV & camper storage in West Lafayette, IN

Cons: There are concerns about potential steep pricing for budget-conscious individuals, which could indicate regular price increases or high costs, and it's suggested that the facility could benefit from additional support for staff to meet customer demand effectively.

Pros: Customers appreciate the overall cleanliness, security, and climate control of the facility, and they note the efficient, professional, and friendly customer service provided. Bill receives particular recognition for his helpfulness and responsiveness.

Cons: **Customers voice frustrations over unfulfilled commitments such as canceled reservations or unavailable services they confirmed in advance**, as well as hidden fees and inability to makes returns without receipts for packing materials. There's also mention of **costly rental rates** and **problems with customer service not properly addressing the issues or providing timely solutions**.

Pros: The self storage facility is complimented for its prompt and friendly service, clean and secure units, and helpful staff providing quick and efficient assistance.

Cons: Repeated complaints indicate frustration with recurring rent increases, some reaching up to 34% in less than a year, and these are often perceived as price-gouging. Additionally, issues like broken access gates, faulty lighting, and potential overcharging raise concerns about the functionality and transparency of the service.

Pros: Customers often highlight the facility's effective management team, the security provided by code-gated doors, and the diversity in unit sizes. Cleanliness, successful maintenance, and helpful management are consistently noted.

Cons: There are significant concerns about misleading pricing practices akin to bait and switch, as well as frustration over difficulty in receiving promised refunds, suggesting issues with billing transparency.

Pros: Customers appreciate the facility for its professional customer service, cleanliness, ease of online booking, and good security measures with video monitoring.