Covered boat storage in Westbrook, CT

Cons: There have been significant complaints regarding unexpected fee retention when moving out early, suspicious practices like unauthorized unit access cancellations, and a lack of consistency in office staff availability. Moreover, customers report deceptive pricing strategies, expedited rate increases, safety/security concerns, and inaccuracies in the size of rental units.

Pros: The facility boasts easy phone sign-up procedures and exceptional service from staff, who are knowledgeable about climate control options and storage units. Some customers have praised the cleanliness of individual units and the overall help they received during their rental process.

Cons: There is consistent dissatisfaction due to deceptive promotion rates that increase after a few months without proper transparency, along with incidents of unaddressed damage to items, creating an impression of dishonest "bait and switch" tactics, leading some customers to take their business elsewhere.

Pros: Customers appreciate the ease of renting online, notably good service from location managers, and secure, clean facilities that leave them feeling comfortable with their storage.