Climate controlled storage units in Wilkes Barre, PA

Cons: There are significant concerns about hidden fees and unexpectedly high charges for services such as propane refills, with complaints pointing toward a lack or oversight in vehicle maintenance. Adequate compensation for damaged stored goods seems to be lacking, contributing to overall dissatisfaction. Additionally, certain staff members are noted for being rude, which adds to a less than pleasant customer experience.

Pros: Customers appreciate the exceptional customer service, the convenience of the one-stop shop for moving supplies and equipment, as well as an organized and accommodating rental process.