Covered boat storage in New Britain, CT

Cons: However, experiences are tainted by complaints of regular and steep price increases for long-term customers, unresolved mouse infestation issues, and poorly lit facilities that compromise visibility and safety.

Pros: Customers appreciate the cleanliness of the storage units, electricity availability in some units, and attentive customer service with around-the-clock access to stored belongings.

Cons: Customers report instances of sudden and significant rent increases, as well as a change in policy that eliminates refunds for early move-outs within the month, leaving some feeling misled and frustrated by these financial policies.

Pros: The facility is praised for its convenient access, security measures, cleanliness, and particularly for its friendly and efficient customer service staff, who have been noted for their helpfulness in various situations.

Cons: Repeated complaints have been made about post-move-out charges on credit cards, with concerns about billing practices that may be considered unethical. Security may still be compromised as there are concerns regarding the lack of a secure surrounding gate and at least one instance of mishandling unlocking units post-payment, causing inconvenience. Additionally, there is a mention of frequent rate increases and poor waste management.

Pros: The storage facility allows customers 24/7 access and stands out for cleanliness, good lighting, and comprehensive security measures like cameras. Customer service is generally praised for being efficient and supportive.