Covered boat storage in Lexington, MA

Cons: There is a significant frustration over sudden rental price hikes as high as 30%, which appears to be a consistent issue, making the facility less appealing for long-term renters. Some clients face additional costs due to malfunctioning and unreliable elevators, which could be seen as reflective of the facility's general infrastructure integrity.

Pros: Customers appreciate the facility for its cleanliness, ease of online rental, convenient access hours, and particularly commend staff members for their responsiveness and assistance with billing and moving in. The property is modern and provides covered loading/unloading areas.

Cons: Some customers have raised concerns about the lack of climate control, pest problems, and security issues like an open gate, while others mentioned the inability to obtain refunds after billing and the absence of carts for transport.

Pros: Customers appreciate the facility's cleanliness, easy renting process, security, and excellent customer service, particularly highlighting the helpful and professional staff.

Cons: Despite the general satisfaction with the facility's features, there are notable grievances regarding significant and sudden rate increases after a short period of rental. Additionally, there is some inconvenience reported with the cessation of certain useful supplies being sold on-site, such as packing tape, which was previously available at low costs.

Pros: Customers repeatedly praise the facility for its cleanliness, high level of security, and the smooth and easy nature of setting up storage units, with many highlighting the convenience of electronic paperwork. Additionally, the accessibility features, particularly for individuals with disabilities, are well-received.

Cons: Despite the generally positive remarks, issues such as **frequent price changes** and **concern over long-term item safety** due to pests are potential drawbacks commonly associated with storage facilities.

Pros: This self-storage is commended for its **cleanliness, excellent customer service**, and **affordable pricing**, with special discounts being a notable perk.

Cons: However, many customers have experienced significant inconveniences such as frequent elevator outages, issues with security due to a malfunctioning keypad and garage door, mold and pest infestation causing damage to belongings, and lack of transparency in pricing with unannounced rent increases. Complaints about poor customer service and negligence in the facility's maintenance are recurrent themes, as well as frustration over being overcharged or not offered pro-rated rent.

Pros: The storage facility has been commended for its cleanliness, efficient online reservations, working elevators, and even provided units are well appreciated by some long-term customers for being quiet and accessible.