Covered boat storage in Lynnfield, MA

Cons: There is a significant issue with security, as customers report multiple break-ins and a feeling of disappointment due to the apparent lack of security measures such as cameras; additionally, concerns have been raised about frequent and unexplained rent increases and substandard maintenance of the facility's exterior, evidenced by complaints about potholes.

Pros: The staff, notably Pam, is frequently praised for exceptional customer service, including helpfulness, responsiveness, and warmth, while the facility itself consistently impresses customers with its cleanliness and maintenance.

Cons: Some significant drawbacks include the inconsistent availability of carts, which causes inconvenience and delays, and elevators that are sometimes out of service, making access difficult especially for those with units on higher floors. Additionally, complaints regarding unit conditions with inadequate climate control and lack of lighting lead to potential property damage and difficult sorting. Moreover, customers have also encountered issues with rapidly escalating rental rates and frustrating experiences resolving billing errors that question the overall value of the service.

Pros: Customers repeatedly praise the facility for its high levels of cleanliness, exceptional customer service provided by friendly staff, and the diligence of maintenance and security that instills confidence in the safety of personal belongings.

Cons: However, some mention the storage cost as being on the higher side for what is described as static air storage.

Pros: Customers appreciate the clean facilities, easy billing with advance payment incentives, and strong lighting, positioning the facility as a positive and service-oriented option.

Cons: The facility's layout can be confusing for new customers, lacking clear signage and a logical layout that leads to frustration during initial visits. Some patrons find the lack of operational elevators and the difficulty in property access significant inconveniences, detracting from their overall satisfaction.

Pros: Customers frequently praise the facility for its excellent customer service, highlighting that the staff is exceptionally friendly and helpful. The storage facility impresses with its cleanliness, and the company rates highly compared to others in the same industry.