Covered boat storage in University City, MO

Cons: The most glaring issue is security concerns, as reports of vehicle theft due to non-functional cameras and an unattended gate raise serious alarms. Additionally, clients experienced frustration with negligent communication throughout a company merger, resulting in surprise charges and potential legal disputes, all further exacerbated by a seemingly inadequate complaints resolution process.

Pros: Customers consistently praise the facility's friendly staff and great customer service, highlighting their professionalism and helpfulness, and expressing satisfaction with the cleanliness and accessibility of units along with fair pricing.

Cons: Criticisms include frustration over abrupt price increases, difficulty in reaching staff during emergencies, inadequate snow removal, and the inconvenience of entering gate codes manually. These issues, along with reports of a break-in, raise concerns about pricing, accessibility, maintenance, and security.

Pros: Customers appreciate the helpful staff, accessible clean units, and very good prices at the storage facility. Commendations for staff attention to issues and the property's general upkeep suggest a positive customer service experience is often found.