Covered boat storage in Amherst, NY

Cons: The most severe concerns involve [security breaches], such as incorrectly cut locks and unsecured belongings, along with a lack of problem resolution. Customer dissatisfaction also stems from [unexpected price hikes], reports of [poor customer service] in various instances, and a need for more employee support at the facility.

Pros: The storage facility is often praised for its ease of rental, efficient online process, and secure, clean available spaces. Friendly service is highlighted by several customers, contributing to a positive rental experience.

Cons: There are significant concerns over rate hikes that double rents over time, alarming instances of poor facility maintenance such as damaged insulation, and customers report dishonest practices like forced positive reviews. Additionally, challenges like insufficient moving equipment and obstructed unit access due to weather conditions detract from the user experience.

Pros: Customers appreciate the helpful and friendly staff, clean facilities, and straightforward processes when getting storage units.

Cons: A significant concern highlighted by the customers is experiencing abrupt and steep price hikes, such as an alarming rise of 79% after a few months of rental, creating a dilemma for those storing valuable items with no immediate alternative due to adverse weather conditions.

Pros: Customers frequently praise the facility for its overall cleanliness, the staff's friendliness and professionalism, and the ease and efficiency of setting up a rental.

Cons: There have been notable grievances regarding misleading promotions such as the advertised $1 first month not being prorated, and significant concerns about the frequent malfunctioning of the security gate, detracting from the advertised secure environment.

Pros: Customers frequently praise the self storage for its friendly staff, reliability in serving urgent needs, effective problem-solving during technical issues, and the facility's cleanliness and security.