Covered boat storage in Glens Falls, NY

Cons: Repeated complaints of significant price increases during rental periods and predatory price models undermine customer satisfaction. Poor pest control leading to mouse-infested units, issues with customer service, and problems with inconsistent communication significantly detract from the facility's reputation. Mismanagement, such as mistakenly placed double locks, and disappointing follow-up on complaints further exacerbate customer frustration.

Pros: Customers appreciate the facility for its cleanliness, cost-effective solutions, and attentive, friendly staff. The ease of online setup and the facility being easily accessible are also common positives.

Cons: Recurring complaints cite significant issues with truck maintenance, such as defective steering, problematic apps resulting in overcharges, and unprofessional behavior from an employee on-site, potentially diminishing the overall storage experience.

Pros: Customers frequently praise the staff for their exceptional service and for going above and beyond to assist, including being friendly, knowledgeable, and attentive to their needs during moves. The clean facility and ease of renting trucks and storage units are noted highlights.

Cons: The main deterrents for this storage facility are standard concerns such as potential for unexpected price hikes, inconvenience in accessibility, possible undisclosed additional costs, or the risk of inadequate security systems.

Pros: Customers praise the self storage facility for its overall cleanliness and applaud the manager for being kind and helpful.

Cons: A significant concern among customers is the sharp increase in prices over short periods, with some experiencing a double or over 30% rate hike. Issues with management and security, such as gates often being open and inadequate surveillance, as well as complaints about excessive fees and lightning-quick refunds denial, have been sources of frustration.

Pros: Many customers appreciate the cleanliness of the facility, the friendly customer service, and the convenience in the rental process, particularly praising the online setup for busy individuals.