Covered boat storage in Liverpool, NY

Cons: Despite the usual customer satisfaction, there are alarming reports of pest infestation concerns and structural damages in units, like broken walls that raise serious questions about the security and cleanliness of the facility over time. Additionally, some customers have experienced sudden and unreasonable price spikes and felt misled by initially attractive rates.

Pros: Customers appreciate the helpfulness and professionalism of the staff, especially praising their friendliness and the provision of exceptionally clean storage spaces.

Cons: A repeated issue for customers is the significant rental price hikes, some attributing to a recent merger which led prices to jump up to $80 for a previously $150 unit. Concerns were also expressed about the rate increases occurring without apparent justification, causing distress and dissatisfaction.

Pros: Customers frequently praise the facility for exceptional cleanliness, an easy rental process, and knowledgeable staff creating a pleasant experience. They appreciate staff who go the extra mile to assist them, especially with billing concerns or selecting the right unit.