Covered boat storage in Middletown, NY

Cons: Despite these positives, there are complaints about unfriendly management, insufficient lighting in units, and above-average pricing, which could affect the overall satisfaction of clients using the storage services.

Pros: Customers frequently mention the facility's cleanliness, timely and professional customer service, and easy access to storage units, which contributes to a smooth rental experience.

Cons: There have been **complaints about security**, including a customer finding a lock erroneously placed on their unit and indications of **rodent damage** to stored items, which points to a notable concern over the facility's ability to protect customers' belongings effectively.

Pros: Customers repeatedly highlight the facility's **ease of move-in and move-out**, the **cleanliness**, and the quality of customer service, especially citing prompt and professional **help and support**.

Cons: The primary complaint is the absence of a loyalty discount for long-term renters, leading to dissatisfaction with relentless price increases that do not account for individual circumstances or market rates. These financial practices may leave customers feeling undervalued irrespective of their commitment.

Pros: Customers are consistently satisfied with the friendly and helpful management at the storage facility, often highlighting the exceptional and accommodating service they received. The facility itself is noted for being clean, well-maintained, and secure, with easy access and reasonable prices.

Cons: Despite the considerate service, some customers have faced severe issues with broken elevators and insufficient availability of pallet carts, resulting in significant inconveniences. Furthermore, cases of a mice infestation and reports of uncooperative staff in the face of serious property security breaches intensify the potential pitfalls of renting here.

Pros: The facility frequently receives compliments for its cleanliness and climate-controlled environment, prompt customer service, and the helpful office staff who assist with diverse customer needs, providing friendly interactions and hassle-free renting experiences.

Cons: Several customers have criticized the facility for aggressive pricing tactics, including unwarranted price increases and additional fees that exacerbate financial burdens, especially during times of hardship. Complaints also target the facility's upkeep, citing issues such as pot holes and non-working climate control, contributing to a perception of neglect and mismanagement.

Pros: Customers appreciate the security, efficiency, and helpfulness at the storage facility, noting that the units are clean and the process of renting is smooth and straightforward.