Covered boat storage in Rhinebeck, NY

Cons: Numerous reports of disrespectful and unhelpful staff make a strong negative impact, with incidents such as equipment being parked inaccessibly, problematic vehicle conditions like tires not suited for winter or filthy interiors and ashtray odors. There are also instances of reservation and rental process complaints, where trucks and dollies were not available as promised and inconvenience caused due to the lock box not opening, making customers feel more like an interruption rather than valued patrons. In addition, the pressure to take unnecessary insurance offerings and limitations on drop-off locations contribute to overall customer dissatisfaction.

Pros: Customers appreciate the fast and efficient service, notably the easiest and quickest truck rental, along with the availability of various moving/packing supplies and almost new vehicles. Users also commend the cleanliness of the facility, including their well-maintained restrooms, and highlight good experiences with the professional and accommodating staff.