Covered boat storage in Vermilion, OH

Cons: However, concerns persist regarding poorly illuminated units, leading to inconvenience and safety issues; abrupt changes in payment due dates and the termination of a five-day grace period without proper notice create frustration, as does experiencing significant and recurring rental price increases. Customers experience communication breakdowns both corporately and at the facility level, which underscores a larger sense of disconnection with the company's focus since new management took over, pushing clients toward considering alternative storage options.

Pros: Customers consistently praise the cleanliness, security, and warmth of climate-controlled units, and highlight the staff's attentiveness and helpfulness, particularly noting exceptional service during challenging periods of their lives.

Cons: The call center service is notably inadequate, with reports of clerical errors and difficulties in booking, which negatively impacts the customer experience despite face-to-face interactions being positive.

Pros: Customers appreciate the facility's secure environment, ease of navigation, and exceptional service from the onsite management.