Covered boat storage in Pittsburgh, PA

Cons: Customers experience significant frustration due to sudden rate increases and limited access hours which overlap with standard work schedules, making it difficult to move items in or out. Some find the storage unit shapes deceptive from what is advertised, and there is concern over security owing to a nearby homeless encampment.

Pros: The self-storage facility is praised for its cleanliness, helpful and friendly staff, and a variety of storage unit sizes suitable for different needs.

Cons: Customer experience is marred by occurrences of damaged belongings due to pests, with inadequate insurance coverage and reports of flawed account access security. Furthermore, renters note difficulties reaching staff due to an intermediated answering service, inconvenience caused by limited rental trucks, and the policy of not accepting cash payments.

Pros: The facility is praised for its well-maintained cleanliness, safety features, convenient access, and helpful amenities like free truck rental and climate-controlled units.

Cons: While individual grievances are not prominent, generally, storage facilities like this could potentially face challenges such as occasional unexpected fee increases, possibly inconvenient locations for some, added costs that aren't initially transparent or evident, and sometimes a shortfall in security measures. These are not highlighted in the given feedback but are common issues that potential customers might consider.

Pros: Customers have a high regard for the storage facility due to its cleanliness, fast and painless online booking, and accessible location with affordable prices. The staff is consistently commended for their friendliness, professional demeanor, and exceptional service, particularly in customer assistance and addressing concerns effectively.

Cons: Some clients have mentioned a desire for transportation aids such as carts, as units can be quite a distance from the entrance. While the staff is very accommodating, it's noteworthy to verify special deals independently for accuracy, hinting at possible discrepancies with online offers.

Pros: The facility is praised for its exceptional customer service, cleanliness, and security. Customers appreciate the affordability and the unique offers like a free rental truck for move-ins or outs.

Cons: Key concerns include overpricing for services provided, reported incidents of water damage and mold on stored items and the facility not being equipped with public restrooms.

Pros: This facility generally offers responsive customer service, a clean state of the property, and swift and accommodating staff.