Indoor boat storage in Glen Allen, VA

Cons: Despite initial competitive pricing, renters experience substantial rent increases shortly after committing to the unit, which raises concerns over potential bait-and-switch tactics.

Pros: The facility offers clean and easily accessible units, supported by exceptional customer service that receives high praise from customers.

Cons: Numerous complaints center around dreadful customer service, including disrespectful attitudes, hidden fees, overcharging, miscommunications on vehicle pickup, and systemic mismanagement that doesn’t support staff efficiency. Additionally, customers experience excessive hold times on phone calls, aggravating and discouraging any engagement with the facility.

Pros: The facilities offer clean storage spaces and well-maintained vehicles, with some staff members providing exceptional service despite being short-staffed.