Indoor car storage in Lansing, MI

Cons: Yet, certain experiences mar the facility's reputation, such as the elevator and main door being out of service for extended periods, posing severe access issues without staff assistance or communication, leading customers to feel customer support lacks empathy in addressing these significant inconveniences.

Pros: The facility boasts cleanliness, thorough security with cameras and gates, along with climate-controlled storage options and spacious parking suitable for large RVs and boats. Customers frequently praise the friendly and professional staff who ensure satisfactory service.

Cons: There have been significant concerns about security, with incidents of theft, non-operational cameras, and inadequate response to customer complaints. Issues also include offensive smoke odors infiltrating units and a number of customers experiencing problems that management failed to resolve.

Pros: Customers frequently praise the facility's clean environment, immediate and respectful response to queries, and easily accessible units with mentions of great deals and a secure feeling.

Cons: Key issues mentioned by customers include the absence of gutters leading to potential water-related problems with units, and concerns over the storage units being overpriced, which can considerably impact the customer's budget if prices rise unexpectedly.

Pros: The facility is appreciated for its strategic location near the highway, competitive pricing, clean, and well-kept storage spaces and grounds, coupled with extremely friendly and helpful staff which enhances the customer experience.

Cons: The primary grievance noted by clients pertains **to rate increases**, which can significantly impact the affordability of the storage services. Other common storage facility challenges that customers might encounter include potential **hidden fees**, **accessibility issues** on certain days, and **insufficient security measures** at less diligent sites.

Pros: Customers appreciate the cleanliness, secure facilities, and friendly staff, along with conveniences such as easy access and straightforward rental processes.

Cons: A glaring issue of a widespread mouse infestation, resulting in property damage and hygiene concerns for several renters, stands out. Additionally, unexpected and frequent rental price increases can complicate longer-term storage solutions.

Pros: Customers appreciate the helpful and professional staff, enjoy the cleanliness of the units, and express satisfaction with pricing. Convenient location and a high level of security also receive positive mentions.