Indoor car storage in Fort Drum, NY

Cons: Security is a considerable issue, with reports of frequent unauthorized access due to an often unsecured front gate and experienced theft, particularly affecting **military personnel after deployments; there's also criticism regarding the facility's **maintenance concerning pest control, as spiders are prevalent.

Pros: The facility is highly praised for its excellent customer service, being well-maintained, and providing friendly and professional assistance, highlighting smooth experiences with the staff.

Cons: **Repeated issues pointed out by customers expose higher than average fees for storage and additional services such as weighing vehicles**, a seemingly calculated tactic in capitalizing on the local military population. **Some reported episodes of unprofessional behavior may indicate an inconsistent customer service experience.** Additional concern arises from the facility's practice of outsourcing equipment at an extra cost and complaints of receiving storage equipment in unsatisfactory, sometimes unsafe, conditions.

Pros: Customers express satisfaction with the quick drop-off service and efficient check-in process, as well as the friendly and helpful staff at the facility, which appears to handle customers' needs well.