Climate controlled storage units in Okemos, MI

Cons: Clients have voiced concerns about inadequate security due to the absence of cameras and instances of storing items in units with less than ideal protection, like thin walls or unsuitable roofing. There's frustration over miscommunication related to unit placement, with surprise placements on second floors, and limitations given self-service protocols like restricted access hours. Additionally, confusion over mandatory purchases and customer service interactions where issues like refunds are not resolved to satisfaction adds to dissatisfaction.

Pros: The self-storage facility is appreciated for top-notch customer service, with helpful staff, and the units are noted for their cleanliness and secure property. Units are easily rentable online, and staff is accommodating for different rental durations.

Cons: Notable issues include misleading unit sizes that deliver less space than advertised and concerns over deceptive business practices given the facility's misrepresented location. An inconsistent presence of staff on-site and the unsettling occurrence of a security breach aggravate customer dissatisfaction.

Pros: The self storage facility offers a clean, secure environment with easy online reservation and check-in processes, complemented by a friendly and professional staff.