Climate controlled storage units in Fletcher, NC

Cons: There are repeated frustrations related to a lack of ongoing customer service; experiences with unresponsiveness to service requests, difficulty navigating the website and payment portal, and consistent issues with auto-payments contribute to dissatisfaction. Additional stress is reported by customers facing escalating rental prices and challenges in terminating storage unit rentals.

Pros: Customers have indicated satisfaction with the cleanliness, ease of online rental process, secure features, and, in particular instances, helpful management.

Cons: Some customers emphasize significant issues, such as flooding during heavy rainfalls resulting in damaged goods, repeated complaints about reservation mishandling and unavailable promised units, increasing rental rates excessively, and overall dissatisfaction with the facility's maintenance and unresponsiveness to concerns.

Pros: Many customers praise the facility for its excellent security features, cleanliness, and especially the management team's helpful and friendly service, catering personally to their storage needs.

Cons: Despite overall positive experiences, there have been troubling instances of extreme rent increases within short periods and reported instances of persistent and overly aggressive contact tactics for late payments that left some customers feeling harassed and unhappy with their business relationship.

Pros: Customers consistently praise the self storage facility for its excellent customer service, particularly highlighting team members who are helpful and communicative, and they appreciate clean, secure, and well-maintained units with easy setup and booking processes.