Climate controlled storage units in Cressona, PA

Cons: However, some users have emphasized **frustration with the facility’s internal communication issues**, specifically regarding move-out procedures that led to incorrect billings and delayed refunds, signaling a need for improved procedural clarity. Despite many positive comments, concerns included slightly **higher pricing** compared to other facilities, which raises questions about the value offered. Additionally, isolated experiences described encounters with poor management, citing incidents of rudeness, disorganization in payment tracking, and a dissatisfactory attitude when handling cash payments, suggesting that staff rapport with customers can significantly vary.

Pros: The storage facility is applauded for its excellent customer service delivery, significant care for customer belongings, swiftly resolved communication mishaps, and superior personal services exemplified by formidable staff like Amanda from Pottsville. Customers applaud cleanliness, adequate security measures like video surveillance, climate control availability, and prompt ownership responses.