Self storage units in Pasadena, CA

Cons: Although staff members are often commended for their service, customers face a significant inconvenience due to the lack of trash cans on-site, which can be frustrating in a place where disposal needs are common.

Pros: Customers routinely praise the facility for its cleanliness, strong security, and the staff's excellent customer service, noting their helpfulness and professionalism in all interactions.

Cons: A significant and overwhelming issue reported by more than one customer pertains to steep and repeated price hikes after initial rental periods, with prices rising over 100% in less than a year despite promotional promises, leading to dissatisfaction and the decision by some to relocate their storage units.

Pros: Customers praise the facility for providing a quick and easy rental process with commendable staff like Gary who walks them through all the details. Numerous mentions reinforce the reputation of a clean climate and good customer service by various employees.