Self storage units in Rochester, MN

Cons: Clients frequently report dissatisfaction due to unexpected price hikes and misleading additional fees, with a notable number experiencing inadequate gate security and a repeated issue with rodent infestations damaging stored property.

Pros: Customers appreciate West Circle Storage for its exemplary cleanliness, high security standards, well-thought-out layout, and attentive and professional customer service.

Cons: Despite the lack of direct complaints about the self storage facility's practices, for storage businesses common grievances include periodic price hikes, possible hidden charges, location inconveniences, or issues with sufficient security measures.

Pros: The storage facility is notably clean, modern, and secure, with accommodating management offering easy communication and affordable rentals. Their moving services are also professional and efficient.

Cons: Numerous complaints revolve around mismanagement, such as misguided unit assignments that result in wrongly placed locks and problems with access codes even during paid terms, combined with occasional unresponsive staff malfunctioning gates, and the unsatisfying lack of prorated refunds or deception with unsolicited add-on charges.

Pros: The facility offers easy rental procedures, reasonable costs, and advantageous locations, complemented by secure property and friendly, helpful staff.

Cons: Issues of security are evident with reports of stolen items and harassment within the facility, which led to forced moves and additional expenses for affected customers, suggesting systemic security and management problems that overshadow individual positive experiences.

Pros: Customers appreciate the facility for its professional staff, cleanliness, affordability, and 24-hour access, highlighting the convenience and ease of storage.