Self storage units in Missoula, MT

Cons: While the service generally receives positive feedback, the higher initial cost with the first month's upcharge and the necessity of renting multiple units can make the overall investment less appealing for some customers.

Pros: Customers praise the facility for its excellent security features, water-resistant units designed to prevent damage, and the value provided by including a lock and cleanup service with the upcharge for the first month.

Cons: Several consumers have experienced significant issues, including shortened hours of operation without sufficient notice, mouse infestations demanding regular trap checks, and structural concerns leading to water damage inside storage units. Despite diligently reporting these problems, which appear more than once in feedback, customers receive little to no assistance or compensation from management. Furthermore, there have been accounts of storage units being broken into and personal belongings tampered with or stolen, highlighting deficiencies in security measures.

Pros: The storage facility is frequently commended for its convenient location, especially being near campus and downtown, and it gets high marks for cleanliness and offering online reservation options. Customers also appreciate the friendly staff.