Self storage units in Las Cruces, NM

Cons: Issues raised pertain to the malfunctioning equipment provided by the facility, false promises about refunds for services, and a complaint about disrespectful and accusatory behavior from staff members during return procedures.

Pros: Customers value the friendly and helpful personnel, competitive prices, and the security and cleanliness of the facility.

Cons: Reports of pest infestations, road maintenance concerns, and issues around forced lock and PIN changes raise significant security and customer care challenges; strictness in rules and personality clashes have also discouraged some patrons.

Pros: Customers appreciate the storage facility for its clean and secure units, polite staff, and reasonable prices, with some praises for friendly and very attentive service.

Cons: A recurring issue highlights substantial inconvenience, as some customers report experiencing unresponsive communication when trying to resolve issues or make payments, and others face unexpected reservation problems leading to seeking out alternate storage solutions. Additionally, fluctuations in price seem to be a normal but frustrating occurrence with ongoing raised costs coupled with difficulties in transferring to more cost-effective units.

Pros: Customers repeatedly commend the facility for its cleanliness and helpful, friendly staff who provide excellent customer service, including attention to detail during purchases. The added benefit of insurance included in the rent and the availability of 24/7 access are consistent highlights appreciated by the users.