Self storage units in Newfield, NY

Cons: Customers have experienced significant issues such as the facility being unexpectedly closed on weekends, which is a major inconvenience, especially when scheduled moves are disrupted. Additionally, poor customer service over the phone, including instances of representatives hanging up on customers, has been a repeated complaint emphasizing a need for better training or support in the call center.

Pros: The staff at the facility has received compliments for being helpful and kind, indicating a positive in-person service experience.