Self storage units in Ontario, OR

Cons: Customers experience significant issues with security, such as incidents of lock tampering and ineffective surveillance, raising questions about the promised safety measures. They also express dissatisfaction with inconsistent pricing, inadequate fencing and camera surveillance, and poor handling of reservations leading to lost storage units, indicating a concern for administrative organization and customer service follow-through.

Pros: Based on customer feedback, the storage facility receives praise for its responsive staff, offering support for late payments, and excellent cleanliness. Additionally, it is perceived as a very secure location with regular security checks and secure gates, instilling confidence in customers.

Cons: Despite mostly positive interactions, some customers have noted difficulty in finding the facility due to inadequate navigation directions and a particular encounter with unfriendly service during information requests. Complaints about precisely locating the facility seem to be infrequent, but unhelpful interactions with staff, while rare, leave a stronger unfriendly impression even amidst pervasive praise for friendliness.

Pros: Customers frequently highlight the facility's exceptional cleanliness, robust security measures, spacious units, and a staff known for being professional, highly friendly, and accommodating, which contributes to a generally positive and homely atmosphere.

Cons: A commonly reported issue is regular price increases, along with complaints about inconvenient location and undisclosed fees. There seems to be a lack of adequate security which is a concern for many.

Pros: Customers appreciate the cleanliness and general maintenance of the facility.