Self storage units in Flagstaff, AZ

Cons: **Frequent issues arise**, such as **miscommunications** leading to incorrect reservations and differing mileage expenses, **long wait times due to understaffing**, and **unprofessional behavior from management**. complaints of **infestation** by critters in storage units, resulting in damaged furniture, and issues with payment methods unexpectedly draining bank accounts.

Pros: Customers appreciate the kind and polite staff, the cleanliness and maintenance of the property, and the helpfulness of particular employees in challenging situations. There are reports of positive experiences with customer service and staff going the extra mile to assist with equipment.

Cons: There have been notable grievances about the facility being overpriced with rigid policies that include locking out customers shortly after a missed payment, thereby contributing to a less pleasant customer service experience for some.

Pros: Customers frequently praise the convenience of the location, particularly for college students, and note the facility's cleanliness, safety, and friendly, professional staff, which contributes to a secure storage experience.