Self storage units in Fort Smith, AR

Cons: Despite the praise for staff and facilities, there are complaints about customers being given the wrong contact number. The mandatory insurance may not be fully understood by all, leading to potential losses which raise concerns about insurance clarity and coverage.

Pros: The self-storage facility boasts exceptional customer service, with staff repeatedly described as friendly, helpful and professional. It's also highlighted for its cleanliness, secure environment, and convenient location.

Cons: Reports of significant issues include sudden, unexplained removal of a customer's belongings, attributing to an 'inside job', and frustration with consistent rate hikes and challenges reaching someone to check in or process payments.

Pros: Customers praise the cleanliness, friendly and understanding staff, feeling of security, and reasonable prices at the storage facility.

Cons: There are significant concerns with repeated arbitrary price hikes that frustrate customers, as well as technical issues with gate codes and keypads leading to access problems. The facility is also reported to lack consistent office or onsite support for addressing such issues.

Pros: Customers appreciate this facility's high-quality customer service, the cleanliness of the property, its convenient access, and climate-controlled units.