Garages for rent in Ontario, CA

Cons: Although the service and cleanliness are top-notch, some customers experienced unexpected and significant price hikes which can be a major drawback for long-term storage solutions. Concerns like these can represent potential financial strain and lack of pricing transparency that may overshadow the customer service merits.

Pros: The self-storage facility is highly praised for its exceptional customer service, particularly from a staff member who repeatedly went beyond expectations to assist with both big and small tasks associated with storage management. Clients frequently note the clean condition of the facilities and appreciate the spirit of helpfulness and efficiency that seems to define the team's client interactions.

Cons: Despite positive experiences, customers have noted issues with pricing discrepancies upon the signing of their rental agreement, along with instances of unprofessional conduct during outlier after-hours situations. Complaints also include overall higher prices for the value offered by the facility.

Pros: The self storage facility is highly praised for its exemplary customer service, cleanliness, and ease of the rental process, with the staff often described as friendly and helpful.

Cons: Despite the high-quality service, customers express strong concern over significant price hikes and safety issues, including multiple break-ins, which leads to a feeling of insecurity for their stored possessions.

Pros: The facility is praised for its excellent customer service, cleanliness, safety, and professional management team.

Cons: Despite positive comments on services received, customers are significantly troubled by limited access hours that end early at 6:45 PM and problematic pest control as there are complaints of rodent infestations. Additionally, the facility is difficult to spot from the street and incidents involving incorrect billing with no available refunds stain the facility's reputation, particularly highlighting poor management responses in resolving these issues.

Pros: Customers frequently praise the facility for excellent customer service provided by staff, who are described as helpful, friendly, and efficient. The clear communication regarding pricing, particularly concerning deal executions without hidden fees, and the cleanliness of the storage space are considered high points.