Climate controlled storage units in Rohnert Park, CA

Cons: Despite the positive staff interactions and facility conditions, customers highlight significant drawbacks with repeated complaints about rapid price hikes over time and inadequate policies for reaching out to customers in cases of emergency, undermining their satisfaction with long-term storage.

Pros: The facility consistently receives praise for its clean and secure units, welcoming and helpful staff, and the ease of the entire rental process. Customers are happy with the overall maintaining of the premises and the high quality of customer service provided, often recommending it to other users.

Cons: Significant complaints include ***rapid rental price increases, an inaccessible location after 7pm, and persistent problems with rats resulting in damaged belongings.*** Issues with promised promotions such as move-in discounts and complaints about stringent policies without leeway further emphasize **customer dissatisfaction.**

Pros: Many customers appreciate the self storage facility's cleanliness and wide range of unit sizes, acknowledging the professional and friendly service from staff.