Outdoor car storage in San Leandro, CA

Cons: A significant concern is the rodent infestation reported by a long-term customer, which resulted in damage to personal belongings without adequate response from the facility's management. Despite the positive customer service experiences, issues like pest control can be seen as a repeated complaint affecting the overall integrity of the storage environment.

Pros: Customers are generally pleased with the top-notch customer service, the facility's cleanliness, and reasonable prices for storage units. Staff members are repeatedly highlighted as friendly, accommodating, and willing to go the extra mile to assist.

Cons: Despite generally positive experiences, customers are frequently frustrated by regular and unanticipated rent increases, with some also mentioning the occasional presence of water damage to storage units. Access issues during mid-evening and deficient assistance from management staff further compound the concerns raised by clients.

Pros: Customers repeatedly acknowledge the cleanliness and maintained condition of the facility alongside commendable employee supportiveness and professionalism that enhances their storage experience.

Cons: There are reports of unanticipated fee hikes and an occasional $100 rental pricing error, signaling potential inconsistencies in billing practices—though staff seem to resolve these issues promptly. Such incidents might suggest a need for greater oversight in fee management at the facility.

Pros: Many customers have praised the facility's cleanliness, secure environment, availability of clean units, and commendable customer service. They note convenience in location and appreciate accessible hours and processes.