Self storage units in Santa Rosa, CA

Cons: Despite its pros, some have experienced significant issues such as being falsely charged for units they didn't rent, persistent security concerns including break-ins, and dissatisfaction with management's poor response to customer complaints. The facility has had troubling instances of suspicious activity and inadequate follow-up on reported maintenance issues, which raise concerns for potential clients.

Pros: Customers appreciate the affordability, easy access, and friendly staff at this self storage facility. It is reputed for having good security, including motion detection, and enforcing insurance, which provides peace of mind.

Cons: A significant and recurring grievance is the substantial price hike after a few months of rental, and while many storage facilities offer a variety of drawbacks like location inconvenience or additional fees, numerous consumers point out a price increase as a noteworthy issue at this facility.

Pros: Customers have consistently praised the staff for being helpful and providing outstanding service, with the facility often noted for its cleanliness and a strong sense of security due to persistent onsite presence.