Covered RV & camper storage in South San Francisco, CA

Cons: Customers have faced significant issues such as reservation and payment system glitches, poor customer service experiences, and problems related to early gate closures or ineffective resolution of billing and trash disposal misunderstandings.

Pros: The facility is complimented for its overall cleanliness, friendly staff, particularly Guivy, and some technological innovations like the updated app.

Cons: A frequent critique centers on significant price hikes, such as rates tripling over a ten-year span, which particularly affects long-term customers, while some mentioned a lack of basic amenities like proper lighting or electrical outlets in their units, and at least one customer experienced mandatory lock purchases without clear explanation.

Pros: The self storage facility offers impressive customer service, with a particular employee often praised for professionalism and helpfulness, and the facility has been appreciated for its cleanliness, ease of access, and recent renovations.

Cons: Several tenants report steep rental price increases after move-in and express concern over rodent infestations that required item quarantine. Reports of a cost structure demanding full month's rent even with early move-outs hint at inflexible pricing, and there are troubling accounts of rude and sexist behaviour from a specific staff member, as well as an outdated and potentially unsafe physical environment.

Pros: Customers appreciate the friendly and professional staff, superb customer service, the facility's clean units, and the smooth online booking and cancellation process.