Boat storage in Estero, FL

Cons: A significant point of discontent among customers lies in the financial domain, with grievances centered around unexpected price hikes, double charges, and attempted additional fees for innocuous interventions like leaving empty boxes. The frustrations continue owing to sporadic accessibility issues, evident in unreturned phone calls and occasionally inoperative elevators, undermining the reliability of the service.

Pros: The self-storage facility is highly regarded for its excellent customer service, recently lauded for providing not just storage but also additional services like truck rental and included locks, all in a notably clean and secure environment with climate-controlled units and easy move-in processes. Customers find the staff exceptionally supportive and professional, enhancing their overall storage experience.

Cons: Multiple renters express frustration at repeated and significant price increases; the facility experiences occasional issues such as leaking roofs and rat infestations, with reports of damages from these problems not being covered by insurance, alongside complaints about excessive late fees for payment delays.

Pros: Customers praise the self storage facility for its exceptional cleanliness, helpful and friendly staff, and offerings such as spacious and dry storage units that provide an overall great experience during tough times.