Climate controlled storage units in Hollywood, FL

Cons: Numerous grievances include experiences with staff issues like poor attitude and lack of cooperation after normal business hours. Other frequent customer complaints mention the facility's overly warm temperature, inadequate safety measures around stairs, and the recurring unavailability of basic amenities like dollies and restroom access.

Pros: Customers appreciate the facility for its cleanliness, good accessibility, and the friendliness as well as professionalism provided by frontline staff.

Cons: Customers have expressed serious frustrations with recurring issues such as continuous gate malfunctions and troubling hazards, like nails causing tire damage on the premises. Furthermore, a significant point of concern among patrons is regular unjustified price hikes, resulting in payment dissatisfaction, compounded by instances of inattentive staff during urgent service needs.

Pros: The facility has received positive remarks for its great customer service, cleanliness, and strategic location with convenient access hours. Clients appreciate the various unit options and the competitive pricing.

Cons: Reviewers strongly criticize unexpected and significant rental price hikes, and some report unfavorably regarding inaccurately advertised climate-control features and seeking alternative storage options as a result.

Pros: Customers frequently praise the facility for its cleanliness, professional staff, and responsive customer service.

Cons: Despite offering competitive initial rates with incentives like a free first month, leasers experience frustration with **sudden rate hikes due to market conditions**, which seem particularly unfair when new customers receive steep discounts. Additionally, clients face inconveniences such as the scarcity of carts needed for moving items in and out of the facility.

Pros: Customers praise this self-storage facility for amazing customer service, citing staff as kind, polite, and professional, while the property is repeatedly noted for its clean, secure, and well-maintained condition with air-conditioned spaces available for quality storage.