Climate controlled storage units in Brunswick, GA

Cons: Despite largely positive feedback, serious concerns have been raised about the facility’s vulnerability to flooding and the security of stored belongings, as one customer reported a break-in and theft that resulted in significant losses without adequate compensation from the company.

Pros: The facility is praised for its exceptional customer service, competitive rates, and a welcoming environment complete with accessible package drop-off services. It also maintains high levels of cleanliness and security, which enhances the customer experience.

Cons: Customers have experienced security issues with a broken fence and unit break-ins, poor customer support with long wait times, and difficult telephone communication necessitating online booking. Complaints also include high costs and poorly kept property.

Pros: The facility offers excellent customer service, and is appreciated for being clean, well-maintained, and secure, with a large selection of U-Hauls available.

Cons: Repeated complaints include unresolved broken gates impacting access, severe security shortcomings leading to theft, and ineffective communication channels with indifferent corporate responses to negative experiences. Additionally, the facility faces criticism for significant price hikes and singular availability of essential tools like carts.

Pros: Customers appreciate the exceptional customer service, professional staff, and the facility's cleanliness. They also find online processes smooth and prices reasonable.