Boat storage in Des Plaines, IL

Cons: Despite the positive interactions with staff, common grievances among self-storage users often include unexpected rate hikes, inconvenient location-related issues, unnecessary hidden fees, or less-than-adequate security measures.

Pros: Customers routinely praise the self-storage facility for its exceptional customer service and staff who are notably accommodating and knowledgeable.

Cons: However, concerns about cleanliness within some areas and maintenance issues, like dust and stained carpets, have been noted. Furthermore, there have been worrying occurrences of mold and flooding in units with insufficient management response, coupled with frustration over persistent rate hikes for monthly rentals.

Pros: The storage facility is prized for its exceptional customer service, with a focus on friendly and knowledgeable staff, and is appreciated for providing a clean and secure environment for storage needs as well as competitive pricing.