Covered RV & camper storage in Glen Ellyn, IL

Cons: Some customers have experienced unresponsiveness from management when dealing with vehicle damage on-site, unfortunately leaving clients with unanswered concerns relating to security and adequate incident support.

Pros: The facility receives praise for its exceptional cleanliness, the staff's professional helpfulness and accommodating nature, notably including convenience such as drive-in access and first month free deals.

Cons: While service is a positive aspect,** customers experience significant rent increases,** which can greatly affect long-term renters using automated payments, potentially feeling like they're scammed.

Pros: The facility is lauded for exceptional customer service, particularly the friendliness and knowledgeability of the staff that handles everything professionally.

Cons: There are recurrent complaints regarding significant one-time rent increases, poor security measures resulting in theft, a problem with rodent infestation and cleanliness, and highly dissatisfying communication from management exacerbating issues like access problems and ineffective pest control, creating an undesirable experience for some renters.

Pros: Many customers appreciate the exceptional customer service from personnel like Diane, the straightforward setup process, and the location's convenience and value.

Cons: ***Despite positive feedback on staff and cleanliness, there are serious concerns regarding sudden and significant price increases***, which customers find particularly egregious when they occur during times of hardship or when the renter is distant. Although mentioned less frequently, concerns about the unit pricing being considerably higher compared to other locations reflect potential inconsistencies in the facility's pricing structure.

Pros: Customers consistently praise the storage facility for superior customer service, specifically highlighting the friendly and helpful staff, who go out of their way to resolve issues and accommodate needs. The app's functionality, including remote gate opening, is mentioned as a significant convenience, and the overall cleanliness and high level of professionalism are also points of commendation.