Self storage units in Peoria Heights, IL

Cons: However, negative experiences include a notably **rude and disrespectful manager**, as well as an elevator that is frequently out of order, which can significantly hinder access to storage units on upper levels.

Pros: Customers appreciate this storage facility for its clean environment, efficient service, and climate-controlled units that offer convenience for storing items securely.

Cons: There are repeated complaints about significant rent increases over time for long-term renters and poor maintenance, including water leakage in units, rust on doors, and large, unavoidable potholes in the driveway. Furthermore, there are accounts of theft due to security breaches, and customer service can be lacking with unavailable on-site assistance and unresponsive call centers. Customers also find the condition of the units and their access points deteriorating, implying a need for facility upkeep.

Pros: Customers report positive interactions with the staff and praise the security features, such as security fences, coded entry, and cameras. The facility also offers 24-hour access and quick resolution of issues for a seamless renting experience.

Cons: Buyers are disappointed by misleading promises of round-the-clock accessibility, lack of onsite security leading to theft and vandalism, and problematic service hours that make accessing storage units difficult for those with standard work schedules.

Pros: Clients frequently praise the self-storage facility for its cleanliness, respectful and accommodating staff, and competitively priced units that are well-maintained.