Indoor RV & camper storage in Indianapolis, IN

Cons: Some customers have expressed dissatisfaction due to unexpected rate increases multiple times within a year. While individual employees are celebrated for their service, there have been implicit suggestions that amenities such as golf carts could improve the overall customer experience.

Pros: Customers frequently praise the storage facility for its exceptional customer service, particularly noting various staff members for their professionalism, friendliness, and helpfulness. The facility's cleanliness and user-friendly reservation system also receive positive remarks.

Cons: Despite the cleanliness and availability of features like the move-in special truck, negative remarks focus on incidents of poor customer interactions, particularly complaints citing unprofessional and discriminatory behavior by specific staff members. Additionally, the storage service’s steep pricing and inadequate availability of utility items like carts for such a large facility have left some customers dissatisfied.

Pros: Customers frequently praise the exceptional customer care, noting superb assistance that offers an almost luxury, "white-glove" service while moving in. The facility has often been described as clean, secure, and comes highly recommended for its attentive management and hassle-free rentals with promotional benefits.

Cons: Reported issues include break-ins with valuables being stolen, sporadic lack of essential supplies like locks, misleading advertising about access hours leading to customers being locked out, and price increases without proper notice.

Pros: Customers appreciate the clean facilities, strong security measures, personable and professional staff, and convenient location of the storage facility.

Cons: Maintenance and upkeep of the property recur as major issues, with reports of inadequate security measures such as gaps in gates and subpar locks leading to break-ins, and some customers expressing discontent over the deterioration of the buildings and unkempt surroundings. Concerns are also raised over the lack of reliable surveillance video retention which compounds the security worries.

Pros: The facility garners praise for its exceptional customer service, especially from customers who mention frequent positive interactions with the office manager, highlighting her kindness and efficiency. The units themselves are noted to be clean and free of pests, providing a secure and pleasant storing experience, with an easy signup process.

Cons: Despite generally positive interactions, **security remains a concern for some with past incidents of robbery**, and issues with **pest control**, as there have been complaints about mice damaging belongings.

Pros: Customers are consistently satisfied with the exceptional customer service, noting friendly and professional staff, which contributes to a pleasant and serene environment at the facility.