Garages for rent in Olathe, KS

Cons: A recurrent point of dissatisfaction lies in the misrepresentation of fees, specifically with the "first month for $1" bait turning into a charge closer to $50 due to administrative fees. Regular and significant rate increases have been noted, along with limited access hours and the absence of lights in the units.

Pros: The staff is frequently mentioned as helpful and pleasant, with an emphasis on efficiency in getting customers set up and addressing their needs. Customers rave about Allison's excellent service.

Cons: A repeated source of frustration is the notable rent increases that can occur within short periods of time, with reports of some renters experiencing a 47% hike in less than 15 months. There are also issues with security, as complaints surfaced about a non-functional main gate for several months, potentially risking the security of the units. Additionally, the perception of corporate indifference comes across in a complaint involving payment issues and collections threats despite the customer's apparent evidence of payment.

Pros: Customers frequently praise the self storage facility for excellent customer service, mentioning specific instances of staff being helpful and professional. The facility is appreciated for its cleanliness, reasonable rates, and convenient features like drive-through spaces for climate-controlled units.

Cons: Customers have encountered unprofessional and rude staff behavior, with instances of poor vehicle maintenance, including issues with water resistance and vehicle cleanliness. Lack of prompt service for propane refills and inconvenience due to parking limitations and inaccurate rental vehicle fuel levels also mar the experience.

Pros: The facility offers excellent customer service, clean and well-maintained premises, and a convenient truck rental service with additional hires for assistance.