Garages for rent in Portland, ME

Cons: Repeated and significant concerns arise regarding unfriendly and unhelpful customer service, inadequate maintenance of vehicles such as malfunctions and cleanliness issues, and inefficient operations that lead to unreasonably long customer wait times. Moreover, extra charges and proximity to unsavoury activities near the facility have left many customers feeling unsafe and dissatisfied.

Pros: Customers appreciate the straightforward and uncomplicated rental process at the facility, along with a few staff members known for prompt and helpful service during stressful moving periods.

Cons: However, several customers have reported challenging experiences, including rude and potentially hostile employees. The facility also suffers from/premises with issues such as leaking roofs leading to water damage within units, a lack of 24-hour access, inadequate lighting in hallways, difficulties opening and closing unit doors, and threatening communication practices regarding late payments.

Pros: The facility offers friendly staff, decent rates, affordable and dry units, as well as good security measures with surveillance cameras and on-site management, contributing to user peace of mind.

Cons: Some customers have experienced annual price increases and reported issues with the maintenance of units, such as rust and deterioration,. There have also been complaints about administrative problems, such as challenges with the billing system and poor communication after providing proper notice for leaving the facility.

Pros: Customers consistently praise the cleanliness of the storage facility, the level of security, including gated access with personal key codes, and the reasonable pricing. Staff are frequently commended for their helpfulness and excellent customer service.