Climate controlled storage units in Waltham, MA

Cons: **Substantial rent increases** and **hidden fees** have been significant points of frustration for many customers. Some have dismissed advertised **free months** as misleading due to service fees that essentially negate the offer. Furthermore, repeated complaints about **faulty elevators** and **broken bay doors** raise concerns regarding **facility maintenance** and security.

Pros: Customers frequently praise the facility for maintaining cleanliness, providing easy access, and delivering great customer service. The professionalism and helpful attitude of the staff have consistently contributed positively to the user experience.

Cons: Significant security concerns stand out, with reports of unauthorized access and inadequate security measures between the lobby and storage areas, while complaints of faulty elevators, inconsistent pricing practices, and concern over climate control affecting item condition seem to bother multiple clients.

Pros: Customers praise the cleanliness, ease of access, and the helpful staff at the storage facility; extra points given for features like temperature control and sufficient surveillance.