Self storage units in Lansing, MI

Cons: However, recurring themes of dissatisfaction emerge due to abrupt and significant rental rate hikes, along with reports of uncleanliness in some units. Instances of perceived subpar treatment by management and anxiety-inducing rules about loading/unloading times contribute to negative experiences. Additionally, concerns regarding unit numbering and vermin issues have been voiced.

Pros: Customers frequently praise the cleanliness and security of the facility, express gratitude for helpful and accommodating staff, and appreciate the ease of online rentals and management.

Cons: Despite the positive impressions, some of the inherent drawbacks include the potential for unexpected price hikes and the lack of additional services such as restroom facilities and insurance options, which may significantly impact customer satisfaction.

Pros: The self storage facility receives high praise for its exceptional cleanliness and outstanding customer service, ensuring a pleasant customer experience.

Cons: A major concern is the difficulty in contacting the facility, with numerous complaints about them not answering calls or emails, combined with doubts about their operating status. Furthermore, while clean, the site may present **challenges in winter weather**, and some noted higher than average **pricing issues**.

Pros: Customers appreciate the facility for its **security**, **cleanliness** and **easy access**. Compliments are further given to the friendly service, family ownership, and positive attitude of the staff.

Cons: Customers experience significant issues, such as missing equipment even after reservations, charge disputes, and poor experiences with vehicle reliability. Other problems include incorrect service installations, an indifferent attitude of staff towards troubleshooting, and miscommunication leading to appointment errors which could imply systematic organizational failures.

Pros: The facility has excellent customer service praised for its attentiveness and helpfulness, along with a clean and well-stocked environment. There are also reports of forts of kindness from the staff.