Garages for rent in Duluth, MN

Cons: While experiences are largely positive, potential concerns with any storage facility that may mirror common industry issues could include periodic rate increases and difficulties with unit availability or accessibility.

Pros: Customers consistently praise the storage facility for its cleanliness, security, and climate-controlled units, highlighting the friendly and professional staff who go above and beyond to provide excellent customer service.

Cons: Major criticisms include extremely poor customer service, with repeated complaints about rude and unhelpful staff, and dreadful wait times resulting in slow vehicle pick-up procedures. Several customers experienced organizational issues, such as unavailable vehicles despite confirmation, problematic billing, and unaddressed complaints about equipment installation damaging personal property. There is also frustration over the difficulty of reaching staff by phone for essential communication.

Pros: Customers appreciate the good condition of the vehicles and equipment, the availability of varied packing materials, and some encounters with helpful and professional staff. Notably well-received is the convenience of services like vehicle delivery and pickup, which happen on schedule.