Covered boat storage in Eagan, MN

Cons: Repeated complaints have been raised about racist behavior and extremely rude customer service, with some reporting a highly racist environment plaguing the facility; lack of transparency and fairness in billing practices with unexpected hidden fees and unclear vacating policies; and poor maintenance exemplified by obstructive snow build-up near units in winter and inadequate pest control, causing frustration and disappointment among customers.

Pros: The storage facility offers clean units, reasonable pricing, friendly and professional staff, with some customers notably receiving great deals and being satisfied with the service provided by diligent employees, especially mentioning Chase for exceptional service.

Cons: There are notable issues with the facility's service including **non-prorated rentals when vacating mid-month, substantial price increases each year, inconsistent unit access requiring purchases of specific locks** from the facility, and **instances of poor management such as being unresponsive to appointment times and lacking indoor vehicle storage as stated in reservations**.

Pros: The facility is routinely highlighted for its cleanliness, security, and swift rental process, with a consistently helpful and pleasant staff making the experience easy for first-time renters.